MANAGED IT SERVICES
We pride ourselves on keeping your systems running at their full potential. We have a ‘Fix it Before it Breaks’ approach. Our comprehensive managed services solution ensures that our service delivers preventative and predictive maintenance.
We conduct regular and routine maintenance tasks to make sure your systems are running to their full potential so that, in turn, your business can use IT to its full potential.
IT Management is a risk versus reward concept. An effective investment into your IT reduces the risks and increases the rewards.
ESN’s managed services cover all ICT services, from planning and budgeting to design, supply, and implementation. ESN gets everything set up and working and supports users onsite, remotely, and over the phone. Further, we decommission the technology at the end of its useful life.
Achieve operational excellence.
With a managed IT service, you can: Cut operation costs, Decrease system downtime and improve availability. Focus on your core business, increase productivity, reduce risk.
- Regular scheduled systems maintenance
- Proactive maintenance reducing costs by preventing issues rather than reactively resolving them.
- 24/7 365 days of the year monitoring of all your key systems and services
- Vendor and procurement management
- Incidents fixed before they are a problem.
- Unlimited support by our local team of specialists
- Service reporting
- Dedicated account management
The value added:
- Regular reporting on the capacity of your services and infrastructure
- Asset management, monitoring and reporting on all business IT assets.
- Performance management – continual performance monitoring, servicing and fine tuning of your systems.